Tersedia 10K+ Lowongan Kerja

Job description

• Respond to enquiries about hotel products and services by telephone and email according to standard guidelines
• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features to promote its products and services
• Determine guest needs and quote the appropriate room and rate as per requirements
• Input booking information into the Reservation System
• Process amendments to reservations such as extensions, early departures, etc.
• Arrange accommodation, visas and activities for leisure, corporate & wholesaler’s guests
• Record special billing arrangements for groups and conventions
• Coordinate and communicate with all other departments to ensure a smooth operation

• Diploma education
• Has experience in a similar capacity or in the area of guest services/tele-marketing is advantage
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint

• You can work with multinational colleagues
• Be part of a global community of hospitality industry
• Opportunity to develop your career
• Bienvenue Card - offering