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Revenue Manager

PULLMAN
Full Time
West Nusa Tenggara
Posted 27 hari yang lalu
Job description
Job Description

Primary Responsibility

Revenue Management

  • Continuously analyse any changing on the channel distribution models and the impact on consumer booking trends
  • Optimize hotel and corporate pricing strategies through definition and management of BAR levels, stay restrictions and other tactics, which are congruent with demand factors and manage through all distribution channels
  • Maintain rates to highlight the integrity and keeping the long term relationships to customers
  • Work with Sales & Distribution team to determine effective and engaging rate offers (packages) to the right customer within the right channel
  • Monitor transient, group and tour booking pace in order to determine pricing and availability controls for all reservation distribution sources. Discuss and implement any changes in distribution plan accordingly
  • Complete all rooms and revenue forecast to accurately project unconstrained demand
  • Ensure the appropriate overrides are in place, special events are accurately loaded in the system
  • Determine unconstrained demand and maintains the data within the Demand Analysis strategies, both future and historical
  • Work with Director of Sales & Distribution and Sales Team members to encourage strategic selection of the right piece of business, inline with brand guidelines
  • Track and analyze of competitive set pricing and yield strategies, gaining the ability to predict the comp-set reaction and to changes in the marketplace
  • Actively participate in the Strategic Planning, Marketing Plan and budgeting processes
  • Chair and prepare all materials for the weekly Revenue Management Meetings
  • Provide revenue updates report as required

Team Management

  • Interview, select and recruit direct reports when required
  • Identify and develop team members with potential
  • Conduct performance review with the team
  • Constantly monitor team members’ appearance, attitude and degree of professionalism
  • Develop and conduct all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

  • Be aware of the hotel fire & life safety/emergency procedures
  • Attend all briefings, meetings and training as assigned by Management
  • Maintain a high standard of personal appearance and hygiene at all times

Perform other reasonable duties assigned by the assigned by the Management


Work Experience

Knowledge and Experience

  • Diploma in Tourism / Hospitality Management
  • Prior experience in Revenue Management is an asset. Minimum of 2 years of experience as Sales Manager / 3 years of experience as Front Office or Reservations Manager / 2 years of experience in a related field
  • Excellent in reading, writing and speaking in English language and Bahasa Indonesia
  • Proficient in Microsoft Office application, especially MS Outlook, Excel, Word, & PowerPoint
  • High degree of professionalism with sound human resources management and business acumen capabilities

Competencies

  • Strong leadership, interpersonal and training skills
  • Good communication and customer contact skills
  • Service oriented with an eye for details
  • Ability to work well in stressful & high-pressure situations
  • A team player & builder
  • A motivator & self-starter
  • Well-presented and professionally groomed at all times

Benefits

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies and the opportunity to earn qualifications while you work
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21